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ility’s integration capabilities open up a range of opportunities for us to leverage. Their team is hugely knowledgeable and are trusted advisors when it comes to new ideas and work-streams.
We have found ility to be great partners on a complex transition. Their team have been great to work with and their technical expertise and strategic thinking has helped us develop a best in class solution.
Ility has been transformative for the way we engage with our occupiers on a B2B level at scale. Their flexible approach to developing our platform, Vizta, has enabled us to dynamically integrate a number of different data sets to provide an integrated view of working with L&G for our occupiers.
Questions & Answers
What is ility?
We are a strategic partner and technology provider to landlords managing multi-property portfolios. We specialize in handling the complex scenarios that come with numerous data sources, various stakeholders, and the desire to stay competitive and market-leading. Our team brings a wealth of industry expertise in real estate, data, technology, and proptech, making us uniquely positioned to understand and solve your most challenging problems. We provide a technology toolkit that is highly customizable and designed to address your specific needs. Rather than offering a one-size-fits-all solution, we align our technology and consulting services with your strategic objectives to drive impactful results.
How does ility integrate with our existing systems and workflows?
We are system-agnostic and can work with/around any system you already have. We'll share our recommendations on the industry best, but we're happy to work with Excel sheets too. Our platform and APIs are designed for seamless integration with various systems and workflows. We've worked with Deepki, Evora, Stripe, Plaid, Yardi, MRI, HID, SwiftConnect, and many more, and we'll work closely with you to understand your current setup and ensure smooth integration.
We're already using a lot of different systems. Why do we need yours as well?
When thinking about your biggest challenges, it's crucial to evaluate whether your current technologies are truly capable of addressing them. ility isn't just another system to add to your list - it's a strategic tool designed to help you make meaningful improvements to profitability, sustainability, and customer satisfaction. We don't just offer software; we provide a combination of advanced, customizable technology and expert consulting to set you on the right path towards impactful solutions, rather than short-term, band-aid fixes.
How long does it take to implement ility?
The timeline can vary depending on the size and complexity of your property portfolio. With that said, we've found it most effective to start with a targeted 3-month pilot project focusing on a specific use case where we can deliver tangible value. This approach allows you to gain meaningful insights quickly and assess our working relationship in a low-risk, short-term engagement. It's our way of ensuring you see the benefits right from the start. If you don't know where to start, don't worry - we can help.
How do you ensure the security and privacy of our data?
Data hygiene is no small matter to us. We take every precaution to ensure the utmost protection of your personally identifiable information (PII), leasing data, and other sensitive data. With rigorous security protocols, including advanced encryption, secure data storage, and stringent access controls, we've built a fortress around your data. We're fully compliant with key data protection regulations such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). You can trust us to handle your data with the care it deserves because, in a world where data is king, we believe in leaving no stone unturned.
Can your platform assist with sustainability reporting?
Yes. Our platform can streamline your ESG emissions data collection, analysis, and reporting to make your sustainability efforts measurable and efficient. We can help you develop a technology strategy tailored to meet your portfolio-wide sustainability goals. More importantly, we believe that effective communication with your tenants is often the missing puzzle piece to a successful ESG strategy. Building a stronger tenant relationship can amplify your sustainability efforts, and we're here to assist you with it. Book a call with us and let's dig deeper into your sustainability challenges.
I'm a technology provider or consultant. Do you have a partnerships program?
Absolutely! We firmly believe that the best customer experiences are the result of collaborative efforts. Please email us at hello@ility.com to explore potential partnership opportunities.
Can this be white-labeled?
Absolutely. We understand the importance of your customer-facing technology reflecting your brand identity. Our platform is highly customizable, not just in terms of aesthetics, but also in how it integrates into your existing workflows. We work closely with your team to ensure that our solution fits your specific needs and serves as an extension of your brand.
I see multiple areas that could benefit from this, but I'm not sure where to start. Can you help?
Yes, we're here to help with just that! It's common to see multiple opportunities for improvement, and knowing where to start can be overwhelming. Our team will work closely with you to understand your specific needs and priorities and give you a plan on how to begin. Simply book a free consultation to get started.