Industries · Commercial Real Estate
Built for
commercial real estate.
ility manages the complete tenant lifecycle — from first enquiry through leasing, workplace experience and long-term retention — on one operating layer.
One platform · every stage
The customer lifecycle
One journey. Five stages.
The same operating layer supports every step — from first enquiry to long-term retention.
01Attract & engage
Turn interest into qualified pipeline.
- AI workspace discovery
- Lead management
02Lease & onboard
From heads of agreement to keys in hand.
- AI lease generation
- Leasing
- Tenant activation
03Live, work & interact
A workplace tenants actually love.
- Meeting rooms
- Visitor management
- AI concierge
04Operate & deliver
Every property, running with signal.
- Property operations
- Work orders
05Retain & grow
Renewals become relationships.
- Customer 360
- Renewal score
Featured capabilities
One platform. Every capability commercial real estate teams rely on.
ility brings the best technologies together into a single operating experience — so your team, and your customers, never have to think about which system does what.
AI Workspace Discovery
Prospects find the right space in a natural conversation, not a search form.
Lead Management
Every enquiry captured, qualified and routed to the right leasing team.
Leasing
Move deals from heads of agreement to signed lease on a single timeline.
AI Lease Generation
Draft lease documents from deal terms in minutes, ready for review.
Customer 360
See every interaction, service request and engagement signal in one place.
AI Concierge
An always-on assistant for tenants — answers, requests and bookings in one thread.
Visitor Management
Guests, contractors and deliveries arrive expected and welcomed.
Digital Access
One credential for employees, visitors and contractors.
Smart Parking
Bays, permits and EV charging managed as part of the tenant experience.
Meeting Rooms
Bookable rooms across the building, with catering and AV handled in one flow.
Comfort Control
Give occupants control of lighting, temperature and comfort through a single experience.
Property Operations
Every asset, contract and cleaning cycle running on one operational picture.
Work Orders
Requests, dispatch and resolution coordinated across in-house and vendor teams.
Tenant Energy Portal
Occupiers access validated utility and sustainability data in seconds.
ESG Intelligence
Turn energy, water and emissions data into reportable, tenant-ready insight.
Building Communications
Reach the right occupants with the right message, on the right channel.
Occupancy Intelligence
Understand how space is actually used to guide leasing and fit-out decisions.
Workflow Automation
Turn customer events into coordinated team actions.
Renewal Intelligence
Identify customers who need attention before renewal conversations begin.
Portfolio Intelligence
One live view of performance, risk and opportunity across every asset.
Outcome
Increase occupancy, accelerate leasing velocity and deliver workplace experiences that keep tenants renewing.
“One view of every tenant, every asset. Our leasing and operations teams finally run on the same picture.”
See it live